Privacy Policy – Haven Jiu Jitsu

Effective Date: July 28, 2025

Haven Jiu Jitsu (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://cnyjiujitsu.com, opt into our classes or programs, access our membership portal, or interact with us via SMS, email, or other means.

1. Information We Collect

We may collect the following types of information:

  • Contact information: Name, email address, phone number, physical address (if provided)

  • Class and account information: Registration details, attendance history, membership portal login information, and preferences

  • Payment information: Billing details (processed securely through third-party payment processors)

  • Communications: Any messages you send via email, text message, chat, or social media

  • Technical data: IP addresses, browser type, cookies, and other usage data

We do not knowingly collect information from anyone under 13 years old without parental consent.

2. How We Use Your Information

We use your information to:

  • Register and schedule classes or events

  • Manage accounts and provide access to our membership site

  • Send class confirmations, reminders, and updates

  • Send promotional SMS and email messages if you have provided consent

  • Process payments and deliver purchased products or services

  • Improve our website, programs, and customer experience

  • Comply with legal obligations

3. SMS & Email Marketing Compliance

We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable communications laws.

  • By providing your phone number and opting in, you consent to receive SMS messages from us, which may include class reminders, updates, and occasional promotions.

  • Message and data rates may apply.

  • You may opt out of SMS at any time by replying STOP. You can also reply HELP for assistance.

  • By providing your email address, you consent to receive transactional and promotional emails. You can unsubscribe by clicking the link at the bottom of any email.

  • Consent to receive SMS or email communications is not a condition of purchase.

4. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You may disable cookies in your browser, but some features of the site may not function properly.

5. Embedded Content & Third-Party Services

Our site may include embedded content (e.g., videos, maps, articles) and links to third-party websites. These third parties may collect data about you, use cookies, and monitor interactions. We are not responsible for their privacy practices.

We also use trusted third-party vendors (e.g., payment processors, SMS/email service providers, analytics tools) that may access your information only to perform services on our behalf.

6. Data Sharing

We do not sell or rent your personal information. We may share data only with:

  • Service providers that perform functions on our behalf (e.g., email/SMS platforms, payment processors)

  • Legal authorities if required to comply with laws, regulations, or court orders

  • Successors in the event of a merger, acquisition, or sale of our business

7. Data Retention

  • Comments and related data may be stored indefinitely to facilitate follow-up moderation.

  • Membership site accounts and related information are stored as long as you are active.

  • We will retain SMS/email opt-in records and opt-out requests as required by law.

  • You may request deletion of your account or data at any time (see Section 8).

8. Your Rights

You may request:

  • A copy of the personal data we hold about you

  • Updates or corrections to your information

  • Deletion of your personal data, except when we are legally required to retain it

To make a request, email ben@cnyjiujitsu.com. We will respond within the time required by law.

9. Security

We use reasonable physical, electronic, and managerial safeguards to protect your data. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

10. International Users

If you are accessing the site from outside the United States, you agree that your information may be transferred to and stored in the U.S., where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our site or services means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise your data rights, contact us at:
Email: ben@cnyjiujitsu.com

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